By submitting an order the Customer is confirming
to being at least 18 years old.
Wine Buffs Ltd reserves the right not to accept any order.
The Customer is allowed to cancel an order and Wine Buffs Ltd
will give full refunds as long as the Customer notifies Wine Buffs
Ltd within 7 working days upon receipt of the order. Please notify
via one of the following methods:-
Tel 01925 659421
Following notification, the wines must be returned
unopened, in their original packaging, & within
a reasonable time, to:-
Wine Buffs Ltd
The expenses incurred in returning the order are
the responsibility of the Customer. (For your protection
we recommend that you use a recorded delivery service).
Wine Buffs Ltd will notify the Customer once the refund has
In the unlikely event there is a problem with any wines within
the first three months of purchase, Wine Buffs Ltd will replace
or refund the faulty wine. Simply contact Wine Buffs Ltd providing
proof of purchase.
Damaged Goods in Transit:
Carefully inspect contents of delivery. If there are any breakages
or shortages the Customer must notify Wine Buffs Ltd within 3
working days (use same contact details as specified in Returns)
and Wine Buffs Ltd will arrange either a refund or replacement
for broken / missing bottle(s).
The above terms & conditions do
not affect your statutory rights as a consumer.